Customer Service
We spend time ensuring our goods are in perfect condition before they are sent out.  All of Charms products are packaged in the appropriate gift box or pouch depending on the order at no extra cost.

You can contact a customer service representative by calling +44 (0)117 9683979, +44 (0)117 9593661, between 9am to 5pm Monday on Friday GMT Standard time, out of hours a message can be left on our answer phone or email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it